Privacy Policy

Privacy Policy for Genesis Psychology Clinic                                                     updated on 25/11/2024

At Our Clinic, we prioritize the privacy and confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the applicable laws of India, including the Information Technology and other related laws.

1. Information We Collect

We may collect the following types of information:

1. Personal Information
   • Name, address, contact number, email ID, and other identifying details.

1. Health Information
   • Medical history, psychological assessments, diagnosis, treatment plans, and therapy session notes.

1. Payment Information
   • Details related to fees, billing, and payment methods.

1. Digital Information
   • Data collected via our website, online forms, or other digital interactions, such as IP address, browser type, and cookies.

2. Purpose of Collecting Information

We collect and use your information for the following purposes:

• To provide mental health and psychological services.
• To maintain accurate medical records.
• For communication regarding appointments, follow-ups, and other service-related information.
• For billing and payment processing.
• To improve our services and ensure the quality of care.
• To comply with legal obligations.

3. Sharing of Information

We may share your information with:

• Authorized Personnel: Psychologists, counselors, or healthcare providers involved in your treatment.
• Legal Authorities: If required under law, such as for court orders, or compliance with applicable legal requirements.
• Third-Party Services: For processing payments, maintaining IT systems, or other administrative purposes, ensuring these parties adhere to confidentiality agreements.

We do not sell or rent your personal or health information to any third party.

4. Your Rights

As a client, you have the following rights:

• To access and request a copy of your health records.
• To correct inaccurate or incomplete information.
• To withdraw consent for data collection and processing (where feasible).
• To know how your data is being used and shared.
• To lodge a complaint with relevant authorities if your rights are violated.

5. Data Security

We implement reasonable security practices, including encryption, access controls, and secure storage systems, to protect your data from unauthorized access, misuse, or loss.

6. Retention of Information

Your personal and health information will be retained for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Consent

By availing of our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated to you via our website or through direct communication.

We are committed to safeguarding your privacy and ensuring the confidentiality of your information.

 Professional Advice

• The content on our website, social media platforms, or educational materials is for informational purposes only and is not a substitute for professional medical or psychological advice, diagnosis, or treatment.
• Always seek the advice of your qualified healthcare provider with any questions regarding a medical or psychological condition.

2. No Emergency Services

• [Your Clinic Name] does not provide crisis or emergency services.
• If you or someone you know is in immediate danger or requires urgent mental health assistance, please contact emergency services or visit the nearest hospital.

3. Accuracy of Information

• While we strive to ensure the accuracy of information provided through our website, sessions, or other resources, we make no guarantees regarding its completeness, reliability, or suitability for your specific needs.
• Any reliance on such information is at your own risk.

4. Confidentiality Limitations

• We prioritize client confidentiality, but certain circumstances may require us to disclose information as mandated by law, such as cases of harm to self or others, child abuse, or legal directives.

5. Third-Party Links

• Our website or communications may include links to third-party websites or resources.
• We are not responsible for the content, accuracy, or privacy practices of these external sites and do not endorse them.

6. Individual Results May Vary

• Psychological or therapeutic interventions vary based on individual circumstances.
• The outcomes of therapy, counseling, or any other mental health service are not guaranteed, as progress depends on multiple factors, including client participation and external circumstances.

7. Not a Legal Document

• The resources provided are not intended to constitute legal, financial, or medical advice.
• Please consult the appropriate professionals for guidance specific to your situation.

9. Amendments to Disclaimer

• This disclaimer may be updated periodically. Continued use of our services or website implies acceptance of the updated disclaimer.

Compliance Document for Consent Regarding Treatment Plan - Fortnightly

Patient Information:

• Name:
• Date of Birth: 
• Patient ID/Reference Number: 

Introduction: This document outlines the process for obtaining consent from the patient regarding their treatment plan on a fortnightly basis.

Consent Procedure:

1. Frequency: Consent for the treatment plan will be obtained every two weeks (fortnightly) to ensure ongoing alignment with the patient's needs and preferences.
2. Discussion: The treating healthcare provider will discuss the proposed treatment plan with the patient, including any changes or updates since the previous consent.
3. Explanation: The healthcare provider will explain the rationale behind the proposed treatment plan, including the goals, interventions, potential risks, and benefits.
4. Patient Input: The patient will have the opportunity to ask questions, provide feedback, and express their preferences regarding the proposed treatment plan.
5. Informed Decision: Based on the discussion and information provided, the patient will make an informed decision regarding their consent for the treatment plan.

Documentation:

1. Consent Form: The patient will sign a consent form indicating their agreement with the proposed treatment plan. This form will be dated and kept on record in the patient's file.
2. Review Notes: A summary of the treatment plan discussion and the patient's consent will be documented in the patient's file, including any modifications made based on patient input.

Compliance Oversight:

1. Monitoring: Compliance with the fortnightly consent procedure will be monitored by [Your Organization's Name] to ensure adherence to regulatory standards and patient rights.
2. Feedback Mechanism: Patients will be encouraged to provide feedback on the consent process to improve transparency and communication.

Conclusion: By implementing this fortnightly consent procedure, [Your Organization's Name] aims to promote patient autonomy, ensure informed decision-making, and enhance the quality of care provided.

Patient Consent: I, [                                                ], hereby consent to the proposed treatment plan as discussed with my healthcare provider on [      /      /       ].

Patient Signature:

Date:

Healthcare Provider Signature:

Date: