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At our Psychology Clinic, we address a wide range of psychological problems and issues. Our team of dedicated professionals is trained to provide comprehensive support and evidence-based treatments for various mental health conditions. Here are some of the types of psychological problems and issues addressed at our clinic:

#AnxietyDisorders

• Generalized Anxiety Disorder (GAD)
• Panic Disorder
• Social Anxiety Disorder
• Specific Phobias
• Obsessive-Compulsive Disorder (OCD)
• Post-Traumatic Stress Disorder (PTSD)

#Mood Disorders:

• Major Depressive Disorder
• Bipolar Disorder
• Persistent Depressive Disorder (Dysthymia)
• Seasonal Affective Disorder (SAD)

#Trauma-RelatedDisorders:

• Post-Traumatic Stress Disorder (PTSD)
• Acute Stress Reaction

#Adjustment Disorders

1. Substance Use Disorders and Addictions:

• Alcohol Use Disorder
• Substance Abuse
• Drug Addiction

#Eating Disorders:

• Anorexia Nervosa
• Bulimia Nervosa
• Binge-Eating Disorder

#Personality Disorders:

• Borderline Personality Disorder
• Dependent Personality Disorder

#Neurodevelopmental Disorders:

• Attention-Deficit/Hyperactivity Disorder (ADHD)
• Autism Spectrum Disorder (ASD)
• Intellectual Disability

#Sleep Disorders:

• Insomnia

#Cognitive Disorders:

• Alzheimer's Disease
• Dementia
• Mild Cognitive Impairment

#Stress Management and Coping Skills:

• Stress-related issues
• Coping with life changes or transitions
• Burnout prevention

#Relationship Issues and Family Therapy:

• Couples counseling
• Family therapy
• Divorce and separation support

#Self-esteem and Personal Growth:

• Low self-esteem
• Self-confidence building

#Personal development and growth

1. Grief and Loss:

• Bereavement counseling
• Coping with loss and grief

#Academic Issues School, College, & University 

#School Related Issues-Learning, Remembering, Bullying, Grades, Peer Pressure,

#Anger & Stress: Inability to cope with daily problems or stress

#Chronic Pain 

#Corporate Health and Wellness

In our psychology clinic, we comprehensive list psychological assessments which are administered to evaluate and understand an individual's psychological functioning, cognitive abilities, personality traits, and emotional well-being. These assessments are crucial in formulating accurate diagnoses and developing appropriate treatment plans. Here are some of the types of psychological assessments commonly administered in a psychology clinic:

#Intelligence and Cognitive Assessment:

• Wechsler Adult Intelligence Scale (WAIS) (Indian)
• Wechsler Intelligence Scale for Children (WISC) (Indian)

#Personality Assessment:

• Minnesota Multiphasic Personality Inventory (MMPI)
• Rorschach Inkblot Test
• Thematic Apperception Test (TAT)
• NEO Personality Inventory

#Behavioral and Emotional Assessment:

• Beck Depression Inventory (BDI)
• Hamilton Rating Scale for Depression (HAM-D)
• Child Behavior Checklist (CBCL)
• Vineland Adaptive Behavior Scales

#Neuropsychological Assessment:

• Repeatable Battery for the Assessment of Neuropsychological Status (RBANS)
• Wechsler Memory Scale (WMS) (Indian)
• Trail Making Test
• Stroop Test

#Developmental and Autism Assessment:

• Autism Diagnostic Observation Schedule (ADOS)
• Autism Diagnostic Interview-Revised (ADI-R)
• Vineland Adaptive Behavior Scales (VABS)
• Developmental Behavior Checklist (DBC)

#Diagnostic and Diagnostic Interview:

• Structured Clinical Interview 
• Diagnostic and Statistical Manual of Mental Disorders (DSM) criteria-based interviews
• Achievement tests (e.g., Wechsler Individual Achievement Test)
• Adaptive functioning assessments (e.g., Adaptive Behavior Assessment System)

#Projective tests (e.g., Thematic Apperception Test, Rorschach Inkblot Test)

It's important to note that the specific assessments administered may vary depending on the purpose of the evaluation and the presenting concerns of the individual. A skilled clinician will select and administer assessments based on the individual's unique needs and goals. These assessments provide valuable insights and information to guide treatment planning and intervention strategies in a psychology clinic setting.

#Cognitive-Behavioral Therapy (CBT): CBT is a widely used therapeutic approach that focuses on identifying and modifying negative thought patterns and behaviors to promote positive change. It helps individuals develop healthier coping strategies and change maladaptive behaviors.

#Dialectical Behavior Therapy (DBT): DBT is a type of therapy that combines elements of cognitive-behavioral therapy with mindfulness practices. It is particularly effective for individuals with borderline personality disorder and those struggling with emotion regulation and self-destructive behaviors.

#Psychodynamic Therapy: Psychodynamic therapy explores how unconscious thoughts and emotions influence behavior and aims to uncover and resolve underlying conflicts. It focuses on gaining insight into the root causes of distress and improving self-awareness.

#Acceptance and Commitment Therapy (ACT): ACT encourages individuals to accept their thoughts and emotions while taking committed actions aligned with their values. It emphasizes mindfulness, acceptance, and psychological flexibility to enhance overall well-being.

#Mindfulness-Based Therapies: Mindfulness-based therapies, such as Mindfulness-Based Stress Reduction (MBSR) and Mindfulness-Based Cognitive Therapy (MBCT), integrate mindfulness practices to reduce stress, manage emotions, and improve overall mental well-being.

#Interpersonal Therapy (IPT): IPT focuses on improving interpersonal relationships and addressing interpersonal issues that contribute to psychological distress. It helps individuals enhance communication skills, resolve conflicts, and establish healthier relationship patterns.

Family Therapy: Family therapy involves working with families to address and improve communication, resolve conflicts, and enhance relationships. It helps family members understand each other's perspectives and develop healthier ways of interacting.

#Couples Therapy: Couples therapy aims to improve the relationship dynamics between partners. It focuses on enhancing communication, resolving conflicts, and fostering greater intimacy and understanding.

#Psychopharmacology: Psychopharmacology involves the use of medications prescribed by psychiatrists to alleviate symptoms of mental health disorders. Medication management may be integrated with therapy to optimize treatment outcomes.

#EMDR Therapy: Eye Movement Desensitization and Reprocessing (EMDR) is a specialized therapy used to process and heal traumatic experiences. It utilizes bilateral stimulation, such as eye movements or tapping, to facilitate the reprocessing of traumatic memories.

#Holistic and Integrative Approaches: Some psychology clinics may offer complementary and alternative therapies such as yoga, meditation, acupuncture, or holistic approaches that address the mind, body, and spirit connection.

It's important to note that the availability of specific psychological treatments may vary depending on the expertise and training of the professionals at a psychology clinic. Treatment plans are typically tailored to individual needs, and a combination of different therapeutic approaches may be used to address unique concerns. It's recommended to consult with a qualified mental health professional to determine the most appropriate treatment options for specific needs.  

#Anger management

#Behavior Therapy

#Corporate Wellness & Well Being programs

#Dialectical Behavioral Therapy

#Mindfulness

#Relaxation Therapy - #totally rejuvenates mind-body-soul

#Solution for Attention and #Concentration issues,

#Stress Management 

#Treat depression naturally,

#Treatment for Adjustment Disorders,

#Treatment for anxiety and depression,

#Treatment for Exam Phobia,

#Treatment for OCD,

#Treatment for Phobia,

#Treatment for Procrastination,

In a first appointment you will probably be asked to tell your story – what’s happened in your life and the thoughts and feelings you’ve been having.

You may also discuss what your goals are for treatment.

· Why do you think this therapy will suit me?

· What are the outcomes?

· How often do I need to see you?

· How long will the therapy last?

· What should I do if there’s a crisis, or I need urgent help?

· How much will it cost?

Psychological treatment is sometimes called ‘psychotherapy’ or ‘talking therapy’.

· better understand your own thinking and behaviour

· understand and resolve your problems

· recognise symptoms of mental illness in yourself

· reduce your symptoms

· change your behaviour

· improve your quality of life.

Psychological help is available for all ages ... Children, 

Teenage, Adult, Couples. 

Psychotherapy helps people with a mental disorder to:

Understand the behaviors, emotions, and ideas that contribute to his or her illness and learn how to modify them

Understand and identify the life problems or events -- like a major illness, a death in the family, a loss of a job, or a divorce -- that contribute to his or her illness and help him/her understand which aspects of those problems he/she may be able to solve or improve

Learn healthy coping techniques and problem-solving skills

Cognitive behavior therapy

Family therapy

Group therapy

Mindfulness

Motivational interviewing

Psychodynamic psychotherapy

Supportive psychotherapy

Individual Counseling - 360 degree change in life
Marriage Counseling - Cherish your life with life partner
Counseling for Anxiety & Depression - fight with innate potential
Anger & Stress Management - Real life solutions for anger and stress related issues.
NO prescription therapy
Life-skills coaching for academic issues - Education will become magic instead of tragic.
Relaxation therapy - totally rejuvenates mind-body-soul.

Cognitive behavioral therapy (CBT) is based on the idea that our emotions are produced by our thoughts. It asks you to challenge unhelpful ‘head-talk’– the things we tell ourselves every day. For example, you might think, ‘the presentation I’m doing tomorrow will be a disaster’. This causes you to feel anxious and depressed. In CBT, your therapist asks you to provide the evidence for this thought, and the evidence against it. You are then asked to suggest a more balanced view of the situation by seeing both sides

Non judgmental and empathic listening Proactive Clinic which can make you mindful about your life.
Committed to serve you better because you deserve the best

 

• Individual: This therapy involves only the patient and the therapist.
• Group: Two or more patients may participate in therapy at the same time. Patients are able to share experiences and learn that others feel the same way and have had the same experiences.
• Marital/couples: This type of therapy helps spouses and partners understand why their loved one has a mental disorder, what changes in communication and behaviors can help, and what they can do to cope. This type of therapy can also be used to help a couple that is struggling with aspects of their relationship.

These terms and conditions (Terms and Conditions) regulate the relationship between you, a user of this website https://psychologistclinic.com/ (Genesis MIND Health & Well Being Center Website) (‘Genesis Mental Well Being Center, ‘we’, ‘us’, ‘our’).  These Terms and Conditions, our Privacy Policy and Disclaimer (together, referred to as Terms and Conditions) apply to you as a visitor to the Central Minds Website. Any information submitted to Genesis Mental Well Being Centers will be collected by Genesis Mental Well Being Centers in accordance with our Privacy Policy.  Definitions 1.1 ‘Initial Consultation’ is the first consultation you book with Genesis Mental Well Being Center to see one of our team for individual therapy. 1.2 ‘Deposit’ is an amount payable by the person requesting an initial consultation for individual therapy with Genesis Mental Well Being Center in order to confirm and secure the booking. Deposits expire in 7days after the date of the first appointment originally booked. Deposits are non-refundable but deductible from the client’s invoice on or before the due date. 2.0 Bookings, Confirmations and Cancellations 2.1 Bookings for an initial consultation for individual or couples therapy must be confirmed with a non-refundable deposit. 2.2 For individual therapy sessions, a minimum of 48 hours notice is required to cancel appointments to avoid cancellation fees. Our cancellation fees, inclusive, are as follows: 48+ hours notice: No Fee 24 – 48 hours notice: 50Percent of Consultation Fees 0 – 24 hours notice: 75 Percent of Consultation fees 3.0 First Consultation Booking Confirmation 3.1 Payment of deposits to confirm an initial individual consultation is due at the time the booking is made. 3.2 Tentative bookings are not considered. 4.0 Payment 4.1 Payments to secure initial individual consultation or group courses are to be made by credit card or direct deposit to the Genesis Mental Well Being Center / or brand owners bank account. 4.2 Genesis Mental Well Being Center accepts MasterCard and Visa. Payments can be taken over the phone when confirming your appointment time/date. 4.3 Genesis Mental Well Being Center will not be advised about the reasons a payment has failed. If this occurs, you should contact your credit card provider for further details. In the event that payment fails with the payment method provided, please call Genesis Mental Well Being Center to arrange an alternative payment method promptly. 4.4 For successful payments, Central Minds will send a confirmation to the email address provided. 5.0 Refund Policy 5.1 Deposits to confirm initial individual consultations are non-refundable. 6.0 Consent 6.1 By using the Genesis Mental Well Being Center Website you are agreeing to these Terms and Conditions. 6.2 Genesis Mental Well Being Center Terms and Conditions are subject to change at any time. You should check this page periodically to ensure that you are aware of our latest Terms and Conditions.  Terms & Conditions  This website may use the Terms and Conditions given below.  The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to psychologistclinic.com and the terms “Visitor” ”User” refers to the users.  This page states the Terms and Conditions under which you Visitor) may visit this website (“psychologistclinic.com”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions because they are binding on all users of this Website.  USE OF CONTENT  All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.  You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission.  DISCLAIMER OF CONSEQUENTIAL DAMAGES  In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website Material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.  Tele-Services (Virtual and Telephone-based Sessions):  Genesis Mental Well Being Centre offers in-person, virtual (video) and telephone-based options for assessment and treatment services. Virtual and telephone-based sessions are also mental health services, and these have the same purpose or intention as treatment sessions (or psychotherapy) that is conducted face-to-face at Genesis Mental Well Being Centre. Your Clinician will discuss which mode of service is recommended based on your needs, and changes can be made throughout the course of your treatment with respect to the mode of therapy you both decide to use.  Virtual care requires the use of a webcam or smartphone, and a link to the virtual session will be provided by e-mail prior to the session. We highly recommend you test your video/audio settings the day before your session if needed. In the event of technical problems during your session, a backup plan (e.g., a phone number where you can be reached) will be used to restart the session or to reschedule it. Your Clinician may elect to use a different videoconferencing platform; the benefits/risks of that platform will be discussed with you prior to beginning virtual sessions.  Telephone-based sessions will involve your clinician contacting you by phone at your scheduled appointment time. Please note that in some cases, the Caller ID may show up as “Unknown” or blocked. We ask you to ensure you are available and can answer the call at the scheduled appointment time.  Virtual and telephone-based sessions are convenient and may be used when in-person sessions are not possible. Engaging in treatment using virtual care or by telephone encompasses risks that should also be considered. Please note the following rights and risks in using virtual and telephone-based care:  The laws and professional standards that apply to regular mental health services apply to virtual and telephone-based care.  There are exceptions to client confidentiality policies that exist for regular therapy; these also apply to virtual and telephone-based services. The exceptions are provided in the “Disclosure of Personal Health Information” section below.  You have the right to withdraw your consent at any time. It will not affect your right to further treatment.  Your Clinician has the right, at any time, to determine if virtual and/or telephone-based sessions are not appropriate for your care. Should this be determined, your Clinician will suggest alternative ways to continue your therapy.  Despite best efforts to ensure high standards of technology, there is always a risk that services could be disrupted or distorted by unforeseen technical problems.  Consent to the use of virtual and telephone-based sessions indicates your agreement with the following conditions:  Confidentiality still applies for mental health teleservices, and the session will not be recorded by the Clinician or yourself without permission from the other person(s).  It is important to be in a quiet, private space that is free of distractions during the session.  It is important to use a secure internet connection rather than public/free Wi-Fi.  For child/adolescent clients, the permission of your parent/legal guardian (and their contact information) is required to engage in tele-sessions.  Use of virtual and telephone-based sessions is voluntary. Please advise us if you no longer wish to engage in teleservices and we will discuss alternative options with you at that time.  Disclosure of Personal Health Information:  In accordance with the laws, professional standards, and ethical codes we follow, the information you share with The Therapy Centre remains confidential. This means your information will not be disclosed to anyone without your consent, with the exception of the specific situations outlined below.  Your information may be released without your consent in the following situations:  Harm to Self / Others If there is reason to believe that you are in danger of harming yourself or others in ways that may be life-threatening, The Therapy Centre is ethically obliged to take action to ensure your safety and/or the safety of others. These steps may include contacting your identified emergency contact person, a family member or close other, seeking hospitalization, contacting the police, notifying others at risk, or some combination of these actions to ensure you and/or others are protected.  Abuse / Neglect If there are reasonable grounds to suspect that a child under 16 years of age is, or maybe, in need of protection, Genesis Mental Well Being Centre must, by law, report this information to a children’s aid society. Examples of reportable situations include physical harm/abuse, sexual abuse, emotional harm (e.g., verbal abuse, humiliation, witnessing violence), or a pattern of neglect or failure to protect a child from harm.  Additionally, if there are reasonable grounds to suspect that a resident of a nursing, retirement or other long-term care home has suffered harm, or is at risk of harm due to improper or incompetent treatment or care, unlawful conduct, abuse or neglect, or possible misuse or misappropriation of the resident’s money or funding, The Therapy Centre is required to report this information to the Registrar of the Retirement Homes Regulatory Authority, or long-term care home director.  Sexual Abuse by a Regulated Health Professional If there are reasonable grounds to believe that another regulated health professional has sexually harassed or abused a client, The Therapy Centre must, by law, report this health professional’s name and information related to the sexual abuse to the appropriate regulatory body.  Storage and Destruction of Personal Health Information: A record containing your personal health information and information about your therapy sessions and other materially relevant interactions are maintained in a secured place while you are engaged in Genesis Mental Well Being Centre’s services.  Your Clinician maintains responsibility for your client file. If your Clinician leaves Genesis Mental Well Being Centre, your file will stay with them and a copy will be retained by Genesis Mental Well Being Centre.  DISCLAIMER  The information contained on these pages is intended for information purposes only. While every reasonable effort has been made to ensure its accuracy, no guarantee can be given that it is free from error or omission. The information provided is not meant for the diagnosis or treatment of mental health issues, and you should consult a properly qualified mental health professional or physician for these purposes. The information on this website is not a substitute for proper diagnosis, treatment or the provision of advice by an appropriate health professional.  Links are provided for your convenience and do not indicate endorsement of any third-party sites or the products or services provided, advertised or otherwise mentioned on those sites.  Genesis Mental Well Being Centre shall accept no liability for any act or omission occurring through reliance on the information on this website and for any consequences of any such act or omission.  By using this website, you are agreeing to the provisions of this disclaimer.

#AcuteStressDisorder #PTSD #Trauma #Distress #Dissociation

#AdjustmentDisorder #EmotionalReactions #StressfulLifeEvents #Coping

#AlzheimersDisease #MemoryLoss #CognitiveDecline #Neurodegenerative

#Anxiety #Worried #Nervous #Fearful #MentalHealth

#ADHD #AttentionDeficit #Hyperactivity #ImpulseControl #Focus

#AutismSpectrumDisorder #DevelopmentalCondition #SocialInteraction #Communication

#AvoidantPersonalityDisorder #SensitiveToCriticism #SocialAnxiety #RejectionFear

#BipolarDisorder #MoodSwings #DepressiveLows #ManicHighs #Emotions

#BodyDysmorphicDisorder #BodyImage #PerceivedFlaws #Obsession

#BorderlinePersonalityDisorder #MoodSwings #SelfImage #Relationships

#Catastrophizing #NegativeOutcomes #Anxiety #Overthinking

#ConductDisorder #Aggression #AntisocialBehavior #BehavioralIssues

#DependentPersonalityDisorder #RelyingOnOthers #FearOfAloneness #DecisionMaking

#Depression #Sadness #Hopelessness #MentalHealthAwareness

#Depersonalization #Derealization #FeelingDisconnected #EmotionalResponse

#DissociativeAmnesia #MemoryLoss #Trauma #ForgottenEvents

#DissociativeIdentityDisorder #MultiplePersonalities #AlterEgos #Identity

#EatingDisorders #Anorexia #Bulimia #BingeEating #BodyImage

#EmotionalDysregulation #EmotionalControl #MoodSwings #EmotionalWellBeing

#EmotionalEating #CopingMechanism #FoodAndEmotions #EatingHabits

#EmotionalNumbing #Detachment #CopingStrategy #EmotionalOverload

#ExistentialCrisis #MeaningOfLife #Purpose #ExistentialDread

#GriefAndLoss #Sorrow #EmotionalPain #Bereavement

#GamblingDisorder #ProblemGambling #Addiction #CompulsiveBehavior

#GeneralizedAnxietyDisorder #ExcessiveWorry #Anxiety #Stress

#HoardingDisorder #Clutter #DifficultyDiscarding #LivingSpaces

#Hypochondria #HealthAnxiety #MedicalWorries #FearOfIllness

#Insomnia #SleepTroubles #DifficultySleeping #Restlessness

#IntermittentExplosiveDisorder #AngerOutbursts #Aggression #Irritability

#LearnedHelplessness #Powerlessness #PerceivedInability #Hopelessness

#NarcissisticPersonalityDisorder #SelfImportance #LackOfEmpathy #Egotistical

#OCD #Obsessions #Compulsions #AnxietyReduction

#PanicDisorder #PanicAttacks #IntenseFear #RapidHeartbeat

#Perfectionism #HighStandards #SelfCriticism #Inadequacy

#Phobias #SpecificFears #Anxiety #FearfulReactions

#PostpartumDepression #PPD #PostnatalDepression #Motherhood

#PremenstrualDysphoricDisorder #PMDD #MoodSwings #MenstrualCycle

#PsychosomaticSymptoms #MindBodyConnection #StressResponse #PhysicalSymptoms

#PTSD #TraumaResponse #DistressingMemories #EmotionalOverwhelm

#ReactiveAttachmentDisorder #AttachmentIssues #EarlyNeglect #Caregivers

#Rumination #NegativeThinking #Overanalyzing #Stress

#SeasonalAffectiveDisorder #SAD #SeasonalDepression #FallAndWinter

#SelfSabotage #SelfDestructiveBehavior #BlockingSuccess #PsychologicalIssues

#SeparationAnxietyDisorder #AnxietyWhenSeparated #FearOfLoss #Attachment

#SocialAnxietyDisorder #ExtremeSelfConsciousness #AnxiousInSocialSituations #Shyness

#SpecificPhobias #SpecificFears #FearOfHeight #FearOfSpiders

#SubstanceUseDisorder #Addiction #DrugAbuse #AlcoholDependency

#TouretteSyndrome #InvoluntaryMovements #Tics #NeurologicalCondition

We are committed for patient satisfaction. We request you to read the fine prints or call us for each psychotherapeutic program or package before buying it; it provides all the details about the services or the product you purchase.  Our Policy for the cancellation and refund will be as follows:  CANCELLATION POLICY  There is no cancellation of the plans once you opt for the psychotherapeutic services or services.  REFUND POLICY  Total refund of payment would be applicable if the session has been cancelled from the counsellor’s or psychotherapist side at any point of time. If clients cancel their appointments at their own they will have to specify the reason for cancellation. For refund of the payment one need to cancel the appointment atleast 48 hours prior to the session. Refund would be made deducting banking charges as per the policy. In case of delayed cancellation no refund would be made. The condition remains applicable for one time session and for the package deals.  SITUATIONS IN WHICH NO REFUND WILL BE GIVEN:  If you have paid for the session and we have assigned the therapist to you and you don’t wish to take the therapy in that case, no refund will be given to you. Please Note If you wish to cancel it for any reason before taking the session, No refund will be initiated for the same. Please be sure that you really need to take the therapy before making any payments.  If you are unhappy with the services, no partial or any refund will be given in this scenario. Only possibility which exists in this scenario is that we will consider changing your assigned therapist after carefully considering all the valid points and reasons. In this scenario, your therapy will resume from that point only and no previously used minutes will be given to you. You will only get your left over minutes for the session.  Suppose, you have completed your package minutes and not happy with the services, No refund will be given in this scenario. You need to re-opt for the packages and we will consider changing your previous therapist and will provide you the new therapist. But You will have to re-pay for the new package.  You need to take your sessions under the validity period of the sessions, failing to do so will cancel all your subscriptions and no refund will be given in that scenario. You need to re-opt for the packages and restart your journey. In this scenario, we can give you the previously assigned therapist.  The therapist holds the choice to change your appointment time and slot if they feel like it. No complaints will be taken into consideration for that.  If you won’t be able to take a session on the assigned slot, You must tell the therapist at least 12 hours before the booked slot, failing to do so will cancel your 45 Mins from the Package.  Suppose you wish to cancel your package subscription in between because of any reason, no partial or any refund will be given to you.  Usually, Session happens once in a week and the Therapist has the freedom to choose the time slot for you. You can request the therapist to have the session as soon as possible but the therapist will have the final say in choosing the day and time for you.  It is Your responsibility to complete your sessions within the Validity time period, you must contact your therapist to fix your next session. If the therapist is not helping you to fix the session, please send us an email to notify us about the same.

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This Privacy Policy (“Policy“) is made, and hosted in accordance with the following Information Technology Laws,  

a. Information Technology Act, 2000.  

b. Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.  c. Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 This Policy document is an ‘electronic record’ within the meaning of section 2(t) of the Information Technology Act, 2000 and the rules made thereunder. This Policy being an electronic record requires no signature.  This Policy should be read in conjunction with the “Terms and Conditions of Use” of the Digital Platform which are deemed to have been incorporated herein by way of reference. Usage  This Policy conveys the mode, method and manner in which Genesis Mental Well Being Center collects stores and disseminates the Personal Information (“Information”) from the Users (hereinafter referred to as “User” “Users” or “you”). For the purpose of this Policy User(s) shall mean such individuals who are competent to contract under the Indian Contract Act, 1872 and wish to subscribe to the Services (offered by Genesis Mental Well Being Center by itself or through third party service providers) on this Digital Platform by visiting this Digital Platform, Genesis Mental Well Being Center, therefore, requests the Users on this Digital Platform, to carefully and comprehensively read and understand the Policy before they consent to the terms herein and start using or accessing this Digital Platform or subscribing to any of the Services offered through this Digital Platform. In the event of any disagreement or Users do not accept to the terms of this Policy or the Terms of Use of this Digital Platform herein they are advised to forthwith disengage and leave this Digital Platform. Modification  Notwithstanding anything contained herein or the Terms of Use, Genesis Mental Well Being Center reserves its right to add, update, change, edit, alter, amend, modify, review, revise, vary or substitute this Policy with or without prior notice.  By using or accessing this Digital Platform, the Users categorically agree to have read and understood this Policy/Terms of Use and acknowledge that they shall be bound by the terms of this Policy/Terms of Use including any addition, updation, change, amendment, revision, modification and substitution. Genesis Mental Well Being Center reserves its right to terminate the services of any user who do not subscribe or violate the terms of this Policy. Collection and Processing of Information  Genesis Mental Well Being Center does not disclose or share any information which it collects from Users with Third Party/Parties, save and except those mentioned in this Privacy Policy and, in accordance with its Privacy Policy or as per the procedure prescribed by law, or in compliance with legal obligations. Information we collect from User(s)/you  Identity Details, Contact Details, Personal Health Information (PHI), Personal Data, Sensitive Personal Data, Technical Information (such as IP address etc), Security Details (such as User Name, Password). We do not share any Identifiable Personal Information with any individuals, organizations and other companies. User(s) information is securely stored and utmost confidentiality is maintained and may be accessed/used/disseminated by us as per the terms specified herein. The purpose for which information is collected from User(s)/you  The Information provided by User(s)/you and collected by us on this Digital Platform may be accessed/used/disseminated for the following purposes and the User(s) explicitly consent to the same: Communicating with the User(s) Providing the Services contemplated under this Digital Platform Offering new Services Analytical purposes in anonymous form or as de-identified data and for this purpose we may take the assistance of our affiliates and trusted business partners in India or Outside India for research, development, studies, betterment of services, understanding the User(s) Experience, serving the individual needs of the User(s) and improving the overall health delivery services/health outcome of the User(s). Genesis Mental Well Being Center may disclose aggregated information, but it will never contain information that will identify a single User. Obtaining feedback Record their telephonic, Video and chat conversations and/or consultations during their interaction with HCPs and other support staff and Genesis Mental Well Being Center can use it for legal, training and quality purposes Customizing User(s) needs and send personalized communications To send messages including but not limited to emailers, bulk emailers, SMS etc intimating the User(s) about Genesis Psychologist’s healthcare services, healthcare packages, offers and other promotional content. These messages may be sent using various third-party service providers When User(s) interact with or respond to an email campaign shared by Genesis Psychologist, User(s) may be re-directed to third party website(s). The third-party website may collect information about User(s) device, browser, IP address, operating system, interaction with an email etc. The third-party websites may also use cookies or other tracking technologies to identify the behavioral pattern of the User(s). Processing, Disclosure and Sharing of information collected from the User (s)/you:  

a. Information collected from the User(s)/HCPs/HSPs on the Digital Platform forms an essential part of business structure and may be shared/used as described hereinbelow and User(s) hereby consent to the same: (i) Third Party Service Provider(s),  Information including but not limited to contact details, email ID will be shared with Third Party Service Provider(s), retailers, logistics service providers, E-mail Service Providers and other providers for providing the Services for the User(s) pursuant to the User(s) requests, especially while facilitating the Pharmacy and Laboratory Services. Information is likely to be exchanged while fulfilling orders, delivering medicines, etc. and for sending communications through e-mailers. (ii) Analytics Purpose(s),  User(s) Information/data in deidentified form may be used by Genesis Mental Well Being Center or shared with Third Party(ies) either in India or outside India for Analytical Purposes for improving User(s) experience and User(s) use of the Platform. (iii) Other Associated Services,  User(s) Information/Data may also be used for providing (a) assistance, (b) effective search results and links (including listings and paid services) and (c) customer experience/service. Genesis Mental Well Being Center assures that any information exchanged herein shall be in accordance with its Privacy Policy. (iv) Information required by law,  a. Genesis Mental Well Being Center may share the information given by the User(s) if directed by any judicial or statutory authority or against receipt of judicial or statutory order or to comply with applicable law. Please be assured that no such information will be provided to any Third Party for any commercial purpose in any such way which is contrary to the commitments made under the Privacy Policy.  b. Information required for investigation,  Genesis Mental Well Being Center may share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of these Terms and/or privacy policy, or as otherwise required law.  c. In the event, if there is any information that has to be provided outside the scope of this Privacy Policy, a prior notification and request for consent /approval will be shared with the User(s).  d. Destruction of Data/Information Supplied by the User(s)/you  Any data/information supplied by the User(s)/you and collected by us shall be securely stored for the duration required under applicable law. In the event any User(s)/you are deleting their account or a User account becomes inactive, the concerned User(s)/you shall have no access to the data/information supplied and collected by us and the same shall be deleted from our servers after the duration for which it is required to be stored. Editing Information  After User(s) create the account and if there is any change in the Information provided earlier, the User(s) can edit their profile and make necessary modifications. User(s) are solely responsible for the Information provided by them. Cookie Policy  Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes.  This Website and Mobile Application uses cookies to store certain data (that is not sensitive personal data or information) that is used to provide customized information when the User(s) or Unregistered User(s) returns to the Website. “Cookies” are used to store User(s) or Unregistered User(s) preferences and to track User(s) or Unregistered User(s) trends, so as to enhance their interactive experience and generally improve the website’s services to them. In the course of serving advertisements or optimizing services to its User(s), Genesis Mental Well Being Center may allow authorized third parties including but not limited Google Inc, E-Mail Service Providers including but not limited to Three Hearts Digital Ltd, London (EmailOctopus) services for analytical and statistical purposes and to place or recognize a unique cookie on the User’s or Unregistered User’s browser. Creation of User Account on behalf of third party  If any User(s) creates an account on this Digital Platform for and on behalf of any other Party/ third party (other than for his use) like their family member(s)/friend(s) such User(s) acknowledge that they are duly authorized by the other Party/third party to create an account on this Digital Platform by furnishing such details as may be required for availing the Services, In case any User(s) is/are creating an account on behalf of a minor, such User(s) acknowledge that they are legally authorized to act on behalf of such minors. User(s) acknowledge that Genesis Mental Well Being Center shall in no case be held responsible/liable for any third party claims/damages if any arising from any action in this regard. Promotions  With a view to provide better Services Genesis Mental Well Being Center may send various communications to the User(s) regarding its Products/Services If the User(s) do not wish to receive such communications they may unsubscribe to such communications as per the procedure set out in those communications. Financial Information  For availing certain Services/Products the User(s) may be required to subscribe/purchase such Services by entering requisite payment details. The payment details are captured by third-party service providers and the User(s) are advised to read the terms and conditions of such third-party service providers before making any payment. For the purpose of this section, it is clarified that the Digital Platform does not collect sensitive personal or security-related information like passwords etc., which are totally under encryption. User(s) may note the Third Party Service Providers are not under the direction, supervision and control of Genesis Mental Well Being Center and Genesis Mental Well Being Center expressly disclaims any and all liabilities associated, therewith. User(s) are advised to note this while providing their personal or security-related information. Access to the Digital Platform  a. Registered User(s) will have complete access to the Digital Platform b. Unregistered User(s) will have restricted access to the Digital Platform  Unregistered User(s) please note that you shall also be bound by the terms of this Policy as well as the Terms of Use of this Digital Platform. Third Party Links  Genesis Mental Well Being Center may provide certain of the Services contemplated under this Digital Platform directly by itself or through third-party service providers. This Digital Platform may contain links of such third-party service providers and their Digital platforms. Genesis Mental Well Being Center shall not in any way be responsible for the content, Terms of Use, Privacy Policy, the mode of operations of such third-party service providers.  User(s) may note the Third Party Service Providers are not under the direction, supervision and control of Genesis Mental Well Being Center and Genesis Mental Well Being Center expressly disclaims any and all liabilities associated, therewith, The User(s) are hereby advised to carefully read the Terms of Use and the Privacy Policy and other relevant documents of such third party service providers/websites as accessing such third party Digital Platform is at the sole risk of the User(s).  User(s) may also note that the third party digital platform may collect various types of information of the User(s) and their behavioral patterns. Genesis Mental Well Being Center definitely conveys to the User(s) that it does not monitor or have any control over the affairs of such third-party websites or the contents therein. User(s) are categorically advised to get in touch with the third-party digital platform and seek information/clarification about their operations and functioning. USER INFORMATION  ‘User information’ for the purpose of this Policy includes the User’s personally identifiable information including but not limited to name, email address, residential address, phone number, photograph, identity and address proof and other information collected by Genesis Mental Well Being Center to provide its Services/Products to the User through their Digital Platform. User(s) have the option not to provide any information if they do not intend to avail any Service/Product. If any User(s) are providing information on behalf any legal entity or third party, such User(s) should be authorized to provide the information. To protect your privacy and security, Genesis Mental Well Being Center takes steps to verify Users’ identities before granting Users access to accounts, or before Users can make corrections to their information. Users are advised to maintain a strong password to help ensure the security of user accounts.  Genesis Mental Well Being Center implements high standard security measures to protect User(s) Information from and against unauthorized access. To this effect, Genesis Mental Well Being Center uses certain, physical, managerial, technical and operational safeguards as per industry standards and established best practices to protect the information of Users which is collected by Genesis Psychologist.  Notwithstanding the above, User(s) may note that no online platform can fully eliminate the security risks. Genesis Mental Well Being Center shall take all possible measures to protect the date, security, confidentiality and integrity of the User(s) information from unauthorized access. User(s) may also note that the internet, where the Digital Platform is hosted, is not completely a secure environment, therefore Genesis Mental Well Being Center does not warrant a 100% security of the User(s) Information/data from being hacked/misused/copied/used unauthorizedly and in such cases User(s) agree not to hold Genesis Mental Well Being Center responsible for any consequences arising therefrom.  Notwithstanding anything contained in this Policy or elsewhere, Genesis Mental Well Being Center shall not be held responsible for any loss, damage or misuse of the User Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” means any event that is beyond the reasonable control of Genesis Mental Well Being Center and includes, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, power failure, sabotage, computer hacking, unauthorized access to computer data and storage device, system failure, virus, attacks, bugs, computer crashes, breach of security and encryption. GENERAL TERMS  This Policy is to be read in conjunction with and shall be deemed to be part of the Digital Platform Terms of Use The User Information resides in Genesis Psychologist’s database for a certain period of time even after the User ceases to use or access the Digital Platform and in such cases, Genesis Mental Well Being Center is not liable for any usage of the User Information after the User ceases to use or access the Digital Platform. The Users hereby agree, consent and acknowledge that User Information shared by them, collected or collated through the Digital Platform could be stored, processed and handled by Genesis Mental Well Being Center or through its trusted third party service providers as set out in this Privacy Policy. Genesis Mental Well Being Center may avail services of third-party service providers for sending e-mail communications to the User(s). The third-party email service provider(s) will have access to User(s) information and they will be processing User(s) data and information on Genesis Psychologist’s behalf. The third-party email service provider(s) service involves their data and placement of cookies and may also contain tracking pixels embedded therein along with other tracking technologies. The User(s) would have the option to enable or disable them. The third-party Email service providers also track the open and click activity of the e-mail communications by the User(s). The Users have the option to unsubscribe from receiving such e-mail communications. The User should be aware that the User Information or other data, the User provides to the Digital Platform for availing the services or transacting through the Digital Platform could be read, collected, or used by other users or third parties in which case the User Information might be used for sending messages or communications. The User agrees and acknowledges Genesis Psychologist’s right to utilize the User’s posts, contents, information and other personal data for the purpose of providing services through the Digital Platform. The contents on the Digital Platform may contain comments, post and reviews posted by the Users which may be public and searchable on the internet in which case the User’s comments, post reviews and information and personal data provided to the Digital Platform may be viewed by other users and Genesis Mental Well Being Center cannot guarantee that other users or third parties have not made copies of or used the ideas and information that the User has shared on the Digital Platform. If User(s) unsubscribe from the Services and again intends to avail/subscribe to the Services, he/she is authorizing Genesis Mental Well Being Center to send such information as may be required, including but not limited to SMS, emails for enabling the User(s) to continue to avail the Services. User(s) hereby explicitly consent and agree that any request pursuant to this clause will override any opt-out/ override any opt-out unsubscribe request given by them earlier. GOVERNING LAW AND JURISDICTION  The terms and conditions of this Policy shall be governed by Indian Laws and the courts at Hyderabad shall only have exclusive jurisdiction to resolve any disputes.